Privacy Policy
Last updated: October 2026
multiCAM Systems SAS attaches great importance to protecting your personal data. This policy explains what data is collected on the website www.smart-studio.ai, why it is collected and what rights you have, in accordance with Regulation (EU) 2016/679 (GDPR) and the amended French Law No. 78-17 of January 6, 1978 (French Data Protection Act, “loi Informatique et Libertés”).
1. Data controller
multiCAM Systems SAS, 30 bis rue du Bailly, 93210 Saint-Denis, France, registered with the Bobigny Trade and Companies Register (RCS) under number 524 458 288.
2. Data collected
We only collect the data you voluntarily provide via the contact form:
• first and last name;
• email address;
• phone number;
• company name;
• area of interest (Podcast, Corporate, Broadcast);
• the content of your message.
When you browse the website, our hosting provider also records technical data (IP address, browser type, pages visited, date and time of connection) in server logs, for security purposes and to keep the website running properly.
3. Purposes and legal bases
• Responding to your requests for contact, information or a demo. Legal basis: pre-contractual measures taken at your request (Art. 6(1)(b) GDPR).
• Contacting you again as part of a business relationship (follow-up on your project, commercial offers). Legal basis: multiCAM Systems' legitimate interest in developing its business (Art. 6(1)(f) GDPR).
• Ensuring the security and proper functioning of the website (server logs). Legal basis: legitimate interest (Art. 6(1)(f) GDPR).
Your data is not subject to any automated decision-making or profiling.
4. Data recipients
Your data is intended for multiCAM Systems' sales and technical teams. It may be shared with:
• an official reseller partner in your geographical area, only when necessary to respond to your request (installation, quote, local demonstration); you will be informed if this is the case;
• our technical subcontractors: the website host (Kinsta Inc.) and our email service providers.
Your data is never sold or rented to third parties.
5. Retention periods
• Contact requests and prospect data: 3 years from our last exchange, in the absence of a business relationship;
• Customer data: for the entire duration of the contractual relationship, then for the applicable statutory limitation periods;
• Technical logs: 12 months maximum.
6. Transfers outside the European Union
Some of our service providers may be located outside the European Union or have access to your data from outside it, in particular in the United States (this is the case for our hosting provider, Kinsta Inc.). These transfers are governed by the “EU-US Data Privacy Framework” adequacy decision or, failing that, by the standard contractual clauses adopted by the European Commission.
7. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss or alteration: encrypted connection (HTTPS), restricted access, regular security updates.
8. Cookies and trackers
The website www.smart-studio.ai does not use any advertising cookies or audience measurement tools. Only elements strictly necessary for the technical operation of the website may be used; they are exempt from consent under Article 82 of the French Data Protection Act.
YouTube videos and the map on the Contact page are only loaded after you click on them. By clicking, you agree that YouTube or Google Maps (services provided by Google Ireland Ltd) may set their own cookies, which are governed by Google's privacy policy: https://policies.google.com/privacy.
9. Your rights
You have the following rights regarding your data:
• right of access;
• right to rectification;
• right to erasure;
• right to restriction of processing;
• right to object, in particular to direct marketing;
• right to data portability;
• right to give instructions on what happens to your data after your death.
To exercise these rights, email us at contact@multicam-systems.com or write to multiCAM Systems SAS, 30 bis rue du Bailly, 93210 Saint-Denis, France. We will respond within one month. If we have reasonable doubts about your identity, we may ask you for proof of identity.
You can also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).
10. Changes to this policy
This policy may be updated at any time. The date of the last update is shown at the top of this page.